Testimonials

Don’t take our word for it, read what our customers have to say about Rossland Fine Optical

Dana, I have to tell you, those glasses you sold me are amazing! Thanks a bunch.
I’ll send anyone I know to see you for great quality work. I’ll be around later in the next few weeks to get another pair, different frame, because I know I’ll find a way to lose them sooner or later.
Peter Zygocki, May 2015

I have been a client of Dana’s for 20 years. I have dealt with both Cristina and Tanya. Service is always first class and professional. I trust them to help me pick frames as I can’t see much without my glasses.
Patty Tierney, April 2015

After many years of exceptional service from Dana and her staff at Rossland Optical, my husband persuaded me to try another local provider, the main reason being cost saving. I can only say that it was a disaster from the get go and the resulting glasses were unacceptable and of poor quality. I visited this office with my concerns and complaints and was given a hand pat and the reason that the glasses were hard to get used to, was that I had to find the “sweet spot” and that I was difficult to please because I had been prescribed such exception lenses in the past. All that being said there was no apology and no compensation, so I was stuck with a brand new pair of glasses that were useless to me. I returned to Dr Lee and had my eyes re-examined and the prescription was different from the inferior product I had. I then went back to Dana and explained the situation and that I had learned my lesson, rather my husband had learned the lesson, that you only get what you pay for. The staff and Dana were more than sympathetic and helped me to choose a frame and new lenses which I look forward to wearing. I know that because of my past experiences there and their absolute commitment to quality and comfort, that I will be a loyal customer now and in the future! Thanks everyone! XO Pam
Pam M, Whitby, ON, December 2013

I got my glasses from Rossland Optical in January. Dana was extremely helpful and patient with me. I wanted transition lenses and she took the time to thoroughly explain the pros and cons of all the options she had for me. I selected the a newer transition lens technology that there was and my glasses have fit my needs perfectly. Thank you Rossland Optical.
Dustin Currie, WHitby On, July 2013

I have been a satisfied customer of Dana Sacco for over 10 years. Three years ago a coupon from a competitor, offering 50% off frames and lenses, caught my “eyes”. That year I chose to purchase my eye wear elsewhere…big mistake. I had clearly taken for granted the value of quality lenses and the professional service and support provided by Dana and the team. As my vision needs change and I accept the need for progressive lenses, Dana has been dedicated to ensuring my eyeglass and contact lens needs meet with my satisfaction. Thanks Dana.
Elspeth Ferguson, March 2013

Dr Tim Lee has indeed taken great care of our whole family – whole 3 generations. He takes the time to explain well, is very thorough, never seems to rush yet does his job very efficiently. He is equally great with the kids as well as the not-so-young folks. He is very accommodating and most of all takes a keen interest in the whole family.
I strongly recommend Dr Tim Lee. You will have no regrets!
Peter Yeung, March 2013

Dana took the time to help me better understand my prescription and help me choose lenses that were most appropriate for my needs. I was very impressed with the attention to detail in measurements. Excellent service – friendly and professional!
A. Nicholson, December 2012

I love my glasses, they get really dark outside in the sun. Thanks,
Melissa Kelly, December 2012

Hey Dana, Just wanted to thank you for the wonderful service! You go above and beyond to make your customers happy! I am one of them! Cheers:)
Moya Collins, November 2012

The staff is always very profesional and extremely helpful. And not just during the purchase process. They also provide excellent service in a very friendly and professional environment.
I highly recommend (Rossland Optical) this shop.
Gerry Stokman, November 2012

I visited quite a few optical stores and kept seeing the same boring frames. Rossland Optical has frames that are different and, when you have to wear them all the time, you want something special on your face. Dana and her team have also gone above and beyond with their service to ensure that I’m happy with my purchase.
Isabelle Hobbs, September 2012