What to Expect When You Come In By Appointment Only

• Patients will be pre-screened by telephone and/or by email before their appointments for symptoms of COVID-19, travel history and contact with ill people.  

• All staff will be similarly screened and anyone unwell will not be working in the office.

• Please understand your insurance coverage (if applicable) ahead of time before booking.

• When you arrive by appointment only, please stay in your vehicle or outside and call us to let us know you have arrived.  Do not come in until asked to.

• When asked to come in, please leave all handbags, food items outside in your vehicle.

• Only patients with appointments will be permitted into the office (very young children and special needs patients may be accompanied by 1 adult who will need to be screened as well). To facilitate communication, we suggest that patients bring a mobile telephone to their appointment so that treatment information can easily be relayed to parents directly from the clinic.

• Please arrive with your own face mask.

• You will be asked to sanitize your hands as soon as you arrive. This is mandatory.

• If possible, please use your personal washroom facility prior to coming into the office to avoid further unneeded exposure.

• Please limit conversation to essential communication regarding your appointment  to limit airborne transmission.

• Privacy—we will keep the exam room door open during the course of the exam to increase airflow. If you have any concerns, please make it known before your appointment. 

• In our pretest room and exam room we have installed Germ Guardian Air Purifiers that feature true HEPA Charcoal Filters and UV-C Light technology for added safety. The HEPA Filter captures 99.97% of dust and allergens as small as .3 microns such as household dust, pet dander, mold spores and plant pollen. The UV-C light technology kills airborne bacteria, viruses, germs and mold spores.

DOCTOR’S APPOINTMENTS:

• Appointments will be scheduled farther apart to promote social distancing

• We will be seeing fewer patients per hour.

• You will be sent an intake form online. Once we receive and review the intake form, then we will set up an appointment. Please fill it out as completely as possible to process your appointment.  

 FEE SCHEDULE
- Full eye exam $119  
- Partial eye exam $75
- Missed appointment fee $50 strictly enforced

Handy Life Hack To Manage Dry Eye

Dry eye symptoms are similar to blue light symptoms but can also include a sandy gritty feeling, waking up with crusty eyes especially at the inside corners, redness around the eyelash margin, and bloodshot appearance to eyes.

It is important to get an assessment from a licensed eye care professional. If you suspect you have dry eyes, this handy life hack can help increase the natural flow of your tear

1) Boil an egg in plain water for 10 minutes. 

2) Keep the shell on and allow the egg to cool until it is still quite warm but will not burn your eye. 

3) Hold the egg lengthwise and roll the egg across your eyelid.

4) Repeat this process until the eyelid feels quite warm, about 45 seconds to 1 minute.

5) Repeat daily for 1 week.

You can re- use the same egg, washing it after each use. Do not microwave the egg, and refrigerate it between uses. Discard the egg after one week. 

How to choose the right glasses for your face shape

We are all born with unique face shapes. While this helps define us, it can sometimes make choosing the right glasses challenging. Here are some tips to help you select the proper eyewear for your face shape.

Petite - Look for glasses that are petite and not just small

If you have a petite face shape, you may have previously purchased small or even kid’s eyewear. Look for glasses and frames that aren’t just small; they are designed to be petite. They are proportional to petite faces and take into account bone structure so that the frames fit your face correctly. 
Petite frames can make a massive difference to your overall look. A petite frame will have a sophisticated style, colours, and shape of a mature person. Young adults will want to purchase a petite frame that creates a professional look for job interviews and meeting new people.

Plus – Look for eyewear that offers nose pads and fit cheeks properly

If you have a round face shape, it can be hard to find glasses that fit correctly. When you are looking for eyewear, remember that the end piece should sweep away from the side of the face to avoid dents and suntan lines, and the frames should have nose pads so that the frame has clearance from the sides of your cheeks.
Plus size frames can be stylish too. Look for a cat-eye shape and some lift or features that draw the eye up and accentuate the cheekbones. As an added bonus, this has a slimming and anti-aging effect.

Global – Look for glasses that fit the contours of your face

Depending on your culture, you may have high cheekbones, low cheekbones, and a variety of other fitting challenges, such as, you may need a design that works well with high prescriptions. Many designers now carry a global fit to meet the needs of different face shapes. Don’t settle for a one size fits all approach.

Special Needs – Look for a frame that sits appropriately on the face

If you or someone you care about has an asymmetrical face shape, it is essential to find glasses that allow for the frame to sit properly on the face. 
A recent client of ours had a unique situation. There was no cartilage between the ear and the head and, therefore, no gap for the frames to fit into. We used a special skull temple design on a frame to wrap it around rather than curve behind the ear of our client, and they couldn’t be happier. 

We love helping clients with unique face shapes

At our stores, we meet people from all walks of life, and we have an inventory of frames as unique as our clients. We work with you to make sure you have the correct eyewear no matter your face shape. It may take a bit longer in unique situations, but we have a vast network of suppliers we can access and will go out of our way to meet your needs. 
If we don’t have what you are looking for, we are happy to modify your eyewear to meet your needs. Most modifications ring in at $100 or less. 

Want to get started?  Book a consultation with one of our licensed opticians today!